The Ultimate Ice Cream ExperienceTM

How good is our ice cream? Well, let's just say that on a scale of 1 to 10, we're somewhere around 11.5. Our super-premium ice cream and waffle cones are made fresh right inside each store. Fresh-baked brownies, brand-name mix-ins, fruits, and nuts are blended on our frozen granite stone. From unique ice cream creations, cakes, and shakes to ice cream cupcakes and cookie sandwiches, nobody serves up the ultimate indulgence like Cold Stone Creamery.

But we’re about more than just serving amazing ice cream. We like to think we’re really in the business of making people happy.

It's all about what we call the 10-Minute Vacation® - that 10-minute getaway people deserve from the world outside our doors. When they head inside any Cold Stone Creamery, that's what they'll get. From our enthusiastic, singing crew members, to the shared laughter of a family enjoying a treat together, if it’s making our customers, their friends, or their loved ones happy, then we’re doing our jobs right!

Cold Stone Creamery franchise ownership experience

Kahala Brands, franchisor of Cold Stone Creamery, is proud of the extensive support provided to our franchisees. When you join Cold Stone you'll never be alone, because we'll be with you every step of the way. Our dedicated Cold Stone team will assist you with important pre-opening steps such as site selection, design, and construction, as well as your grand opening plan. Our industry experience enables us to keep the cost of entry and operating costs as low as possible.

Cold Stone Creamery FranchiseeTraining

Franchisees receive extensive training; ongoing coaching and operations manuals that help them master the operations of a Cold Stone Creamery store. Training takes place four to 10 weeks before your store opens and five days of classroom training at our Scottsdale, AZ headquarters, as well as five days of in-store training at an operating Cold Stone Creamery.

Our training program provides an overview of the business and franchise industry, details on store operations, our insights into providing exceptional customer service, details about products, instruction on how to use the Cold Stone Creamery point of sale system and our internal communications portal, financial management instruction, and more. You’ll also learn about store-opening procedures, food-product handling, sanitation procedures, back-office administration, equipment operation, storage, and store management.

Testimonials

"My experience as a Cold Stone Franchisee has been rewarding both emotionally and financially. I love coaching and mentoring my team to be the very best at all they do." -Sharon G., Cold Stone Creamery Franchisee, Southern California.

"Owning a Cold Stone Creamery has been a very rewarding experience." -Jeffrey S., Cold Stone Creamery Franchisee, Colorado.

"My experience in the thirteen years since I opened my first Cold Stone Creamery has been nothing but positive. Besides, who doesn't want to put a smile on people's face every day!" - Esther W., Cold Stone Creamery Franchisee, California.

Ready to take the next step? Contact us today to learn more.