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Cold Stone Creamery


Cold Stone Creamery is a super premium, artisanal ice cream, yogurt, sorbet, and cake franchise where ice cream is made fresh in-store and presented on the famous frozen granite stone by cheerful, singing crew members. Part of the Kahala family of brands, Cold Stone is enjoyed in over 1,000 locations in the U.S. and nearly 30 countries. This franchise is ideal for those seeking a joyful, positive business and brand with international recognition.

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Facts & Figures

Liquid capital required
Net worth required
$50,200 - $467,525
Franchise fee
$10,000 - $27,000
Units in operation

The FranchiseHelp Brief

What is it?
  • Super-premium frozen treat shop known for ice cream made fresh in-house & combined on-demand with unique mix-ins, served by singing crew members
  • Known for every store's granite stone where cheerful, singing crew members combine the ice cream that's made daily with Cold Stone's signature mix-ins
How does it make money?
  • In-shop sales of artisanal-quality ice cream, yogurt, and sorbet
  • Revenue also comes from the sale of cakes, pre-packaged ice cream, gift cards, and other products
Who is it for?
  • Savvy entrepreneurs with a passion for ice cream and the customer in-store experience
  • Those looking for a well-established food concept with a unique presentation style
  • Potential franchise owners seeking a household brand
What would you do as a franchisee?
  • Hire and manage store staff
  • Market your store and the Cold Stone brand in your community



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The Ultimate Ice Cream ExperienceTM

How good is our ice cream? Well, let's just say that on a scale of 1 to 10, we're somewhere around an 11.5. Our super-premium ice cream and waffle cones are made fresh right inside each store. Fresh-baked brownies, brand-name mix-ins, fruits and nuts are blended together on our frozen granite stone. From unique ice cream CreationsTM, cakes and shakes to ice cream cupcakes and cookie sandwiches, nobody serves up the ultimate indulgence like Cold Stone Creamery.


But we’re about more than just serving amazing ice cream. We like to think we’re really in the business of making people happy.

It's all about what we call the 10-Minute Vacation® - that 10-minute getaway people deserve from the world outside our doors. When they head inside any Cold Stone Creamery, that's what they'll get. From our enthusiastic, singing crew members, to the shared laughter of a family enjoying a treat together, if it’s making our customers, their friends or their loved ones happy, then we’re doing our jobs right!

Our franchise ownership experience

Kahala Brands, franchisor of Cold Stone Creamery, is proud of the extensive support provided to our franchisees. When you join Cold Stone you'll never be alone, because we'll be with you every step of the way. Our dedicated Cold Stone team will assist you with important pre-opening steps such as site selection, design and construction, as well as your grand opening plan. Our industry experience enables us to keep the cost of entry and operating costs as low as possible.


Franchisees receive extensive training; ongoing coaching and operations manuals that help them master the operations of a Cold Stone Creamery store. Training takes place four to 10 weeks before your store opens and five days of classroom training at our Scottsdale, AZ headquarters, as well as five days of in-store training at an operating Cold Stone Creamery.

Cold Stone

Our training program provides an overview of the business and franchise industry, details on store operations, our insights into providing exceptional customer service, details about products, instruction in how to use the Cold Stone Creamery point of sale system and our internal communications portal, financial management instruction, and more. You’ll also learn about store- opening procedures, food-product handling, sanitation procedures, back-office administration, equipment operation, storage and store management.


"My experience as a Cold Stone Franchisee has been rewarding both emotionally and financially. I love coaching and mentoring my team to be the very best at all they do." -Sharon G., Cold Stone Creamery Franchisee, Southern California.
"Owning a Cold Stone Creamery has been a very rewarding experience." -Jeffrey S., Cold Stone Creamery Franchisee, Colorado.
"My experience in the thirteen years since I opened my first Cold Stone Creamery has been nothing but positive. Besides, who doesn't want to put a smile on people's face every day!" - Esther W., Cold Stone Creamery Franchisee, California.

Ready to take the next step? Contact us today to learn more.

See what Cold Stone Creamery is saying


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