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Tuffy Associates
Facts & figures
About Tuffy Associates Corporation
Tuffy Associates Corporation is a franchise driven chain of auto service centers focused on providing great customer service and quality auto repairs. The first Tuffy Muffler store was opened in 1970, and since 1970, the chain has grown to include locations across the country and expanded to offer a wide range of auto repair, maintenance, and tune up services. With a “Done right. Period.” guarantee, all parts and labor are guaranteed for 12,000 miles or one year, whichever comes first. This guarantee applies to all Tuffy Tire and Auto Service Centers nationwide.
Franchising Information
Franchising with Tuffy Tire and Auto Service allows franchisees the ability to own and operate an independent business while having access to an established brand name with plenty of expertise in the auto care industry.
Tuffy provides assistance with site selection, training, support services, buying power, and advertising and marketing. Tuffy identifies markets they want to expand in, negotiates leases for those locations, and then corporately signs the leases, which allows franchisees the opportunity for better terms than they likely would have been able to negotiate on their own. Tuffy then oversees construction, ensures compliance with their specifications, and then subleases the location to an approved franchisee. In some instances, Tuffy will assist qualified franchisees with purchasing and setting up their own location.
Franchisees attend training at the corporate location in Toledo, Ohio where they experience a combination of hands on and classroom training. On an ongoing basis, Tuffy Tire and Auto Service provides training related to new and information in the car repair and maintenance industry. Ongoing support services include a technical hotline, in-shop meetings, market training sessions, product bulletins, newsletters, and annual meetings.
Franchisees also have access to collective buying power. Tuffy and Associates maintains strong relationships with suppliers in order to provide exclusive discounts, allowing franchisees to price their services competitively. Tuffy and Associates also provides initial advertising and marketing, allowing franchisees a jump start on their business.
Desired Qualities
Tuffy Associates Corporation is founded on the idea that your work is your reputation and you should stand behind it. Franchisees should share this commitment as well as show concern for others, honesty, and a strong work ethic.
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