The Ark Pet Spa & Hotel

About Us

Since 2006, The Ark Pet Spa & Hotel has offered award-winning pet care and provided peace of mind to thousands of pets and pet owners. The Ark was created to provide a safe, fun, and loving environment for guests and their pets, by ensuring the highest trained crew members, the best facilities, and the latest in pet care techniques and products.

The Ark Advantage

• Industry Experts: With over 15 years of experience in the pet care industry and backgrounds in real estate our team excels in assisting Franchise Owners with operations and real estate site selection, building, and opening locations in prime positions. Location is a hallmark of our brand and with our strategic guidance Franchise Owners can capitalize on high foot traffic and lower marketing costs.
• Efficient Design & Layout: Our attractive facility design takes the guesswork out of mapping out the square footage needed for efficient functioning. With our design and previous locations, we have found that landlords are more willing to put kennels in their facilities because they are proven to bring in revenue which creates less stress for Franchise Owners in the site selection process.
• Profitable Mix of Services: Unlike competing brands who have only one category taking up the majority of their revenue, we have a profitable mix of services that creates multiple revenue streams leading to a consistent ROI. Our services are four-fold with pet boarding, daycare services, grooming, and our “Slobberbones” retail products that align with our customer’s passion for raising healthy and happy pets.

• Award-Winning: We have been able to capture the attention of our local communities within our various locations! This recognition isn’t just for the corporate headquarters, as all locations have been rated with an A+ by the BBB for the past 15 years. Our awards show the commitment we have to excellence in operations for every one of our locations!
• Customer Retention: Between our upbeat culture and consistent communication with customers during their time away from their animals, there’s no wonder why our retention rates are so high! Our brand takes pride in establishing long-term relationships with our guests, so we use efficient technology, unique service offerings, and an emphasis on guest services to establish our competitive advantages and create returning customers for all of our locations.

Support & Training

At The Ark Pet Spa & Hotel, we provide you with the training, support, and guidance to make sure you are set up for success and create a sustainable business that is highly integrated into your local community. 

• Three Phases of Training— Pre-opening training is broken down into three phases to ensure incremental knowledge base building including on-site training at the Franchise Owner’s location prior to opening and several days after. We’ll assist with your grand opening to make it impactful and memorable!

• On-Going Support— We understand it takes a strong crew to keep a business afloat, so we offer continued support which includes weekly, monthly, and quarterly refresher training courses through our LMS software. Real estate & construction, marketing & lead generation, reporting & benchmarking, and more!
• Marketing— We utilize paid lead generation on top-performing social media platforms as well as assist in establishing meaningful relationships within your local community to create a strong organic lead generation funnel.

Ideal Candidate

Our Franchise Owners have a genuine passion for pets and a want to create a safe, fun, and loving environment for pets of all types. They have a teacher or coach mentality and are able to hire, train, motivate, and retain a quality crew for their Ark location because that is critical to the success of the business.

• General business acumen in the service industry

• Strong leadership skills and a passion for pets!

• Emphasis on the little things

• Excellent customer service

• Ability to grow and learn

• Superior communication skills

                                                                   Request More Information, Learn More Today!

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