Home Helpers Earns Endorsed National Provider and Provider of Choice Honors
CINCINNATI – March 22, 2017 – Home Helpers, the leading brand in in-home care, has been named an Endorsed National Provider and a Home Care Provider of Choice by Home Care Pulse. Home Care Pulse is the industry’s leading firm in satisfaction research and quality assurance, serving hundreds of home care businesses across North America.
To be named an Endorsed National Provider a network must excel above the industry service standards, putting them among the top home care providers in North America. That quality is measured through direct feedback from caregivers in the field and from the families they serve. “This is a network-wide honor,” said Emma Dickison, president and CEO of Home Helpers. “It’s gratifying first that our commitment to quality is so well communicated and shared across our locallyowned offices, and second that that this dedication to service is appreciated by the families who invite us into their homes.”
“I would like to personally congratulate Home Helpers for earning the Best of Home Care Endorsed National Provider award for 2017,” said Aaron Marcum, founder and CEO of Home Care Pulse. “This award represents the best of the best among the largest home care providers in the country. This prestigious award is only given to national providers who achieve excellent satisfaction scores among their clients, which should be reassuring to those who are considering using Home Helper’s premier services. On behalf of the entire Home Care Pulse team, we congratulate Home Helpers on their years of providing the best in quality in-home care.”
Local Home Helpers offices also were widely recognized in the survey, 76 recognitions in the Provider and Employer of Choice. Home Helper s of San Mateo and Home Helpers of DuPage Suburbs were individually recognized as Leaders in Excellence.
About Home Helpers
Founded in 1997, Cincinnati-based Home Helpers is one of the nation’s leading senior-care franchises, specializing in comprehensive home care services for seniors, expectant and new mothers, those recovering from illness or injury and individuals facing lifelong challenges. Home Helpers currently has a presence in more than 600 communities across North America and is seeking qualified franchise candidates in strategic communities throughout the country. Home Helpers was recently ranked the #1 Senior Care Franchise and “Best of the Best” by Entrepreneur magazine for the fifth straight year and continues to lead the way in the senior-care industry. Home Helpers is affiliated with Direct Link Help At The Touch Of A Button, a national provider of medical alert units, including a 24-hour personalemergency response system, an automated medication dispenser and vital signs monitoring units that enable seniors to feel safer and live independently at home for longer than might otherwise be possible. Home Helpers does not discriminate against anyone on the basis of religion, race, sex, color, national origin, ethnicity, disability, age or sexual preference in connection with employment or acceptance, treatment, or participation in its programs, services and activities. For more information on Home Helpers and franchising opportunities, visit www.homehelpershomecare.com.
Advice From Franchisees Who Have Been There
Many of the franchisees we talked with had to make a decision first on whether they would open an independent business or a franchised one. A few of their stories follow.
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A critical part of the due diligence process for prospective franchisees is trying to discern (to the extent reasonably possible) whether the franchisor will be around for the long haul. After all, much of what you pay for in a franchise opportunity is the right to be associated with the franchisor’s brand and system, the right to use the franchisor’s proprietary materials, and in some cases, the right to an exclusive territory. If the franchisor goes out of business, all of these rights go up in the air (if not out the window), and you may well be left in a worse position than if you had just gone into business on your own in the first place.
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When evaluating a potential franchise opportunity, prospective franchisees need to take care to put the hype and their emotions in check, and carefully consider all factors relevant to their buying decision. After all, the franchise will be a 5- to 10-year relationship (at minimum, under most franchise agreements), so it is well worth the investment to put in some research and analysis before taking the leap.