Benjamin Franklin is the nation's first plumbing service company that promises their customers punctuality. The company was founded on the belief that homeowners have a right to demand that contractors truly respect the value of their time. We also believe that high professional standards, courteous service, consistent pricing, a rigorous code of ethics, money-back guarantees and above all a deep respect for the customer's time could change the face of the industry. Benjamin Franklin Plumbing now operates franchises throughout the United States. The company also adopts a policy where they pay customers if they are late to an appointment paying $5 per minute that they are late. This has helped them catch the attention of customers and has made them the first choice by customers.