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PostNet Neighborhood Business Centers offers convenient and professional shipping and printing services. Beyond just shipping, we also provide full service digital printing, accommodating everything from wedding invitations to business cards and more. Learn more about PostNet today.

Facts & Figures

Liquid capital required
$184,067 - $210,275
Units in operation

The FranchiseHelp Brief

What is it?
  • PostNet offers a wide array of printing, graphic design, consulting and mailing services
  • Caters specifically to small business owners’ marketing and shipping needs
  • Also offers numerous side services, including mailbox rental, packaging, notarizing and passport photos
How does it make money?
  • In-store sales of printing and design services
  • Sales of packaging, photograph, wrapping and other mailing-related supplies
  • Rental of mailboxes
  • Payment for notary and consulting services
Who is it for?
  • Organized business professionals who can advise customers on shipping and packaging
  • Marketing-minded franchisees who can consult on small-business strategies
  • Personable people who interact well with the public
What would you do as a franchisee?
  • Oversee daily operation of a high-traffic shipping, marketing and printing store
  • Work with small-business owners in devising their marketing and printing needs
  • Hire and manage staffing as needed



**The Printing Franchise that provides design, shipping and marketing


A powerful business model

Entrepreneur magazine has named PostNet a top franchise opportunity for more than 20 consecutive years. Franchise Business Review has also consistently honored PostNet for its high level of franchisee satisfaction.

What makes PostNet special?

First, consider the business model. PostNet franchise owners are able to get started with a total investment of $184,067 to $210,275, which includes working capital. Shipping franchises that offer only a fraction of the services — and market potential — generally cost the same or more. Printing franchises that offer similar services can have double or triple the startup costs.


PostNet franchise owners enjoy lower startup costs because they do not have to buy a lot of specialized equipment in order to offer a wide range of printing services to their customers. PostNet owners use a few pieces of equipment for in-house printing production and are able to use outsourced partnerships to handle everything else. PostNet’s outsourced partnerships allow PostNet franchisees to handle a wide variety of jobs without having to own costly, specialized equipment, and to enjoy great profit margins — often in excess of 70% — for acting as a project manager on behalf of clients.

PostNet’s shipping partnerships also fuel the growth of its printing operations. PostNet is an authorized shipping partner for FedEx, UPS and DHL. That makes us an incredibly convenient spot for people who need to ship packages, and the FedEx, UPS and DHL websites list us as drop-off locations — directing their customers to our franchisees’ front doors. Once a customer walks in, they discover a world of services.

Second, consider the lifestyle. Unlike many franchise opportunities, PostNet Neighborhood Business Centers operate during normal business hours. A typical PostNet location is open from 9 a.m. to 6 p.m. Monday through Friday, and for half a day on Saturday. Franchisees enjoy a business with a lot of potential, and they get to have a life outside their business, too.

A great family business

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(pictured left) Terry and Kathy Stokes power the marketing for many ski- related businesses in Steamboat Springs, CO.

Kathy and Terry Stokes offer a great example of what makes the PostNet business model special. The couple lives in Steamboat Springs, Colorado — a popular tourist destination thanks to outstanding snow skiing. Kathy and Terry opened their PostNet in Steamboat because they saw an opportunity to bring badly needed shipping and printing resources to the town, and they wanted to own a business that would allow them to spend some time on the powder, too! Their business enjoys a solid mixture of consumers who need help shipping fragile, oversized, important or everyday items, and business customers who want to outsource their shipping and logistics or need help creating marketing materials they can use to win over tourists.

“The whole reason we bought a PostNet — we saw that it was flexible and could adjust and grow — keeps being true,” Kathy says.

The business model makes PostNet a great family business. PostNet is full of husband-wife, father-son and mother-daughter teams who work together to build the business.

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_(pictured above) Lovely Mitchell and Sandi Fleming recently bought a PostNet Neighborhood Business Center in Tempe. _

Sandy Fleming and Lovely Mitchell are another good example. Lovely and her mother, Sandy, own a Neighborhood Business Center in Tempe, Arizona. Having one person in the center to handle walk-in traffic frees up the other to attend networking events and meet with potential clients, which helps grow B2B sales.

Lovely is excited about the services she can offer the business community as a marketing consultant — not just a printer or a shipper, but someone who can bring ideas to the table to help her customers grow.

“PostNet as a brand is headed in that direction with its Neighborhood Business Center model, and I want to follow that path so I can provide new solutions to help small business owners,” she says.

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(pictured left) Friends in the business community helped the Fenolios celebrate their 10th anniversary as PostNet owners in 2012.

Irene Fenolio, who owns a Neighborhood Business Center near Las Vegas with her husband, Ron, says that helping small business owners grow is one of the things she truly loves about their business.

“If our country is going to stay strong, we’ve got to focus on small businesses and helping them grow, and it’s exciting to know that we are part of that,” she says.

PostNet’s experience

PostNet has been franchising since 1993, and its roots go back even further. PostNet co-founders Steve Greenbaum and Brian Spindel started the pack-and- ship business that has evolved into PostNet in the early 1980s, and the business has prospered and endured through every kind of economy — the rapid growth of the Reagan and Clinton years, the early 1990s recession, and the Great Recession

The three industries in which we operate — printing, marketing and shipping — have a combined value of more than $380 billion. A PostNet franchise owner can offer all of the popular pack-and-ship services while also competing head-to- head with a full-scale printing franchise with just a fraction of the investment.

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