Two Men And A Truck
TWO MEN AND A TRUCK® is the largest franchised moving company both in the United States and internationally. Following our proven system for success, TMT franchisees have achieved a 96% customer satisfaction rate. Click to learn more about our amazing opportunity.
Facts & Figures
Liquid capital required
Net worth required
$178,000 - $550,000
Units in operation
Are you interested in pursuing a business ownership opportunity in a 15.5 billion dollar industry with a franchise system that consistently outpaces the competition in revenue growth and customer service? Then TWO MEN AND A TRUCK® is the right opportunity for you. The system offers:
- A recognized and beloved brand
- Scalable IT infrastructure for efficient location management and reporting
- A Home Office team made up of subject matter experts along with fellowfranchisees dedicated to partnering toward success
- A top shelf digital marketing platform to drive customers to locations
As of June 2015, the system has experienced 67 months of revenue growth, 51 consecutive record months, while maintaining a 96% customer referral rating. New locations are also growing faster than ever. This growth contributed to the company’s ranking on the Inc. 5000 list with companies such as Microsoft and Zappos. In 2014, the company had a record number of expansions, doubling the number set in any year. When partnering with our proven system and utilizing our tools and data, all you need to drive is success!
TWO MEN AND A TRUCK® began in the early 1980s with brothers Jon Sorber and Brig Sorber, and a ‘66 Ford pickup truck. Over time, Jon, Brig, their mom, Mary Ellen Sheets, and sister Melanie Bergeron, worked endlessly to grow the family business. They understood that you could build a successful business while taking care of the people you serviced along with your community. Today, the widely respected company has more than 330 locations worldwide, 2,100 trucks on the road, 8,000 employees during peak season, and performed its five millionth move June 2014. We are a company built on Core Values that permeate the entire franchise system.
Over the years we’ve learned a lot about what it takes to make a franchise thrive. We serve both home and business customers daily, and offer a range of services including packing services, and the sale of moving supplies at franchise locations. These services contribute to customer satisfaction - and they provide additional revenue opportunities for your franchise.
Today, as the nation’s largest franchised local moving company, we’ve set our sights on continued growth and innovation, while remaining rooted to our core principle: exceeding customers’ expectations in quality and value – every time.
TWO MEN AND A TRUCK® started in the early 1980s as a way for two brothers to make extra money while they were in high school. Now, nearly 30 years later, the company has grown to more than 330 locations worldwide.
Brothers Brig Sorber and Jon Sorber started moving people in the Lansing area using a ‘66 Ford pickup truck. They had their mom, Mary Ellen Sheets, develop a logo to put in a weekly community newspaper. That stick-men logo still rests on every truck, sign, and advertisement.
After the brothers left for college, Sheets continued to field calls for moving services while she also worked a full-time data processing job with the State of Michigan. In 1985, she decided to make things official by purchasing a 14-foot truck for $350 and hiring a pair of movers. That $350 is the only capital Sheets has ever invested in the company.
Her experience with data analysis, combined with her commitment to customer service, earned her a spot on a 1988 graduate business panel at Michigan State University. When a fellow panelist suggested she franchise her little company, Sheets decided to consult with an attorney on the matter.
In 1989, Sheets awarded the first location outside of Michigan to her daughter, Melanie Bergeron. The office was in Atlanta, Ga.
When the company reached 39 franchises, Sheets asked Bergeron to assume the role of company president while she pursued a seat in the Michigan State Senate. Today, Bergeron is chair of the board.
Brig and Jon Sorber eventually returned to team up with their mom and older sister in the mid-1990s. Brig Sorber now serves as the chief executive officer, and Jon Sorber is executive vice president.
In August 2012, former Chief Operating Officer Randy Shacka was promoted to president of TWO MEN AND A TRUCK®. Randy joined the team in 2001 as an intern and has since held several roles, including Franchise Development Specialist, Director of Operations, Chief Development Officer (CDO) and Chief Operating Officer (COO). This marks the first time in the history of the company the title of President has been held by a person outside of the founding family.
That first truck Sheets bought in 1985 has now multiplied into a fleet of more than 2,100 trucks. TWO MEN AND A TRUCK® is the nation's largest franchised local moving company. Customers benefit from having trained, uniformed movers who are insured and bonded to handle any home move and business moving tasks.
The company has come a long way – and logged a lot of miles – since Sheets sketched the first "stick-men." The TWO MEN AND A TRUCK® system continues to pave the way for future growth and innovation, while remaining rooted in the core principles of exceeding customers' expectations.
Our franchise system:
- A proven operating system including user-friendly management software
- Comprehensive training program for franchisees and frontline staff including initial and ongoing curriculum
- Performance management tools
- Ongoing support and sophisticated marketing programs
- Dynamic website and franchise intranet
- Brand recognition and federally protected trademark
- Listed SBA Registry
TWO MEN AND A TRUCK® franchisees come from a diverse educational and professional backgrounds and share these attributes:
- Capable of working within systems
- Possess excellent communications skills
- Enjoy working with people
- Effective at delegating
- Share our core values
- Hold a strong desire to grow a business to its full potential
Created in 1985 and offered its first franchise in 1989, TWO MEN AND A TRUCK® continues to grow in the U.S. (39 states) and seeks to expand internationally beyond its current franchises in Canada, Ireland, and the United Kingdom.
“You can’t build your business from the back of a truck.”
This has become the mantra of our most successful franchisees through the U.S.—and they’re correct! The ingredients of a thriving TWO MEN AND A TRUCK® franchise include trustworthy management/mover/driver teams, a solid online lead generation plan and, most of all, consistent quality customer service that extends from move-booking and estimating to moving the last item into a new home.
So, now that you know franchisees work on growing the business much the way traditional businesses achieve success, it’s time to learn more.
How big is the market for moving services? According to the U.S. Census, on average, 14 percent of the population moves every year. This figure doesn’t include business moves or the growing demand for manpower to move a limited number of items within homes and offices. The growth in locations (more than 330) and trucks (2,100) across the nation and abroad is a testament to the fact that a moving franchise is recession-proof and is a contributor to the economy’s job creation (8,000 employees).
We consider our brand, well, kind of a big deal for a company that began literally with two men and a truck. We are recognized in both the moving and franchise industries as leaders because of our dynamic growth and the way we build our business. Franchisees play a large role in the growth and contribute greatly to this recognition.
Some of our recent awards include the following:
- Voted a "Top 50" franchise in the Franchisee Satisfaction Awards by Franchise Business Review in 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015. Ranked #20 in 2015.
- Rated in Franchise 500 - Entrepreneur magazine-1993, 1994, 1996, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 and 2015
- Ranked #1 in Entrepreneur’s moving/junk removal category
- Placed in the top 20 for 2016 Best for Vets, Military Times
So what about other important recognition? That’s easy. Our most important validation outside of being a leader in theAmerican Moving & Storage Association is that 96% of our customers would refer us to others or move with us again.
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