Identify the perfect franchise for you! Take our short quiz Take our free franchise quiz!
Identify the perfect franchise for you! Take our short quiz Take our free franchise quiz!
Identify the perfect franchise for you! Take our short quiz Take our free franchise quiz!

Announcing Support@FranchiseHelp, Our New Knowledge Base To Equip Franchise Brands For Faster Growth 

FranchiseHelp has been building marketing technology in the franchising space for many years.

And if you had to describe how our product works to an outsider, the answer would sound like one of those drop down menus on an online dating profile:

It’s complicated.

Naturally, many people have many questions. From our clients to our users to our partners to our employees, we get a lot of inbound calls and emails about how certain aspects of our technology work.

And so, we wanted to build a way for people to feel empowered to do their own research, help themselves and get answers quickly, easily, and most importantly, consistently.

Today we’re announcing the launch of Support@FranchiseHelp, a public knowledge base that equips you with the knowledge to connect with future owners and grow your franchise brand.

Questions about finance? No problem. Learn about payments, billing and refunds on your FranchiseHelp account. Here's one article on delivery emails:

Curious about leads? Learn about organizing, importing and working leads on your FranchiseHelp account. Here's our article on geo filters:

Need help within your account? Learn about onboarding, optimizing and managing your FranchiseHelp account. Check out some CRM tips:

Everything you read on our knowledge basis is reverse engineered from real questions our clients have asked us (many, many times!) over the years. We’ve put tremendous thought into our answers, we stand by every word we wrote, and now we’re making these resources available to you.

The best part is, if there’s a question you have about our tech, or something you have always wanted to know about our unique approach to franchise development, we want to hear from you. Our knowledge base may spark a question, so ping us at, and we’ll not only answer you, but if it's an issue we haven’t addressed yet, we’ll also immortalize your question as part of our knowledge base. 

Support@FranchiseHelp, has been built and will continue to be built in collaboration with our clients. We’ll always be adding to it as long as we’re around. Franchising will always have questions, and we’ll always have answers.

Even if it's complicated.

We accidentally pushed a major code bug OR What we learned selling our own contact information

One of our most common themes here at the Lead Generation Resource Center is the importance of continuous innovation. As we’ve written before, the lead generation industry (not simply in franchising) is rife with complacent players that are content implementing yesterday’s tech solutions today.

How to Build a Massively Valuable Franchisor, Part 3: Trust Versus Control In Leadership

In any given business, trust is cheaper than control. There’s no reason any franchisor couldn’t fall victim to poor behavior. These recommendations that favor trust over control will equip you to become massively valuable, the right way.

How to Think About Your Phone’s Keyboard for Mobile Forms

When we speak about conversion rate on our webpages, we usually speak about the little things. Some of those can be found here: