Identify the perfect franchise for you! Take our short quiz Take our free franchise quiz!
Identify the perfect franchise for you! Take our short quiz Take our free franchise quiz!

WEBINAR: Following Up With Franchise Leads

In this webinar, FranchiseHelp's Eli Robinson discusses best practices for following up with franchise leads, and get to Step Three of online franchise lead generation: Turning Leads into Candidates.

Following up with leads - emails, texts, and call strategy

  • Two key concepts to quantify your followup process:

    • Your Franchise's Funnel: How do people move through your sales process?
    • Real Costs: What are the hard and soft costs of contacting leads?
  • The most (and least) important ways you should reach out to your leads.

    • From emails to calls to texts, all the way to direct mail.
  • The number one thing you can do to increase conversion rates is by following up with your leads immediately.

    • When at all possible, call your leads within one minute.
    • Conversion rates drastically within minutes.
  • Continue to follow up with a combination of calls, texts, and emails. Leads are never "dead".
  • Plus: see how we're testing real franchisors' followup strategies.
My Ideal A/B Test (That I Can’t Run But You Can)

It seems that a day doesn’t go by that two of us aren't vigorously arguing the merits of each, comparing and contrasting strategies that pit these two forms of communication against each other.

Call Verification: Here’s exactly how we do it (for now)

In case you’re already scratching your head a bit, I want to speak a little bit about “call verification” as a concept.

Text Messaging Is Absolutely Eating Phone Call's Lunch

When given the choice between communicating via phone call vs. text message, nearly 90% of users choose text message. What does this mean for franchise sales?