Window Hero

About Window Hero

Over 15+ years, the Window Hero team has perfected our business model, customer service approach, and franchisee support system so you can build a thriving, recession-resistant business that is ready to grow when you are. Our business model and customer-first approach when delivering exterior window cleaning, power washing, gutter cleaning, and gutter guard installation services, means Window Hero Franchisees are set up for profitability and enjoy higher unit economics, compared to competitors.

Supercharge Your Future

Optimized Business Model: Our business model is optimized to vanquish obstacles before launch and when you’re ready to grow.

• We have minimized costs. There is no large initial investment in real estate or expensive equipment meaning you can launch your business out of your home and store equipment in a garage or storage unit.
• We have streamlined staffing. Each vehicle only needs two technicians who do not need significant previous experience or qualifications prior to onboarding.
• We make it easy to grow. Our business model includes benchmarks to help you scale when you’re ready to take your business to the next level.

Customer Service is Our Superpower: We take customer service seriously because it’s the key to recurring revenue, repeat business, customer referrals, and capturing more of the market.

• Our Customer Support Command Center team fields more than 100,000 inbound and outbound calls each year, managing the heavy lifting of sales, scheduling, quoting, and general questions.
• Our online booking software is a competitive advantage because it is convenient for customers and because we are one of the few home services brands to successfully implement this service.
• Our unique approach to hiring prioritizes service skills as opposed to operations skills and is possible because of our commitment to training.
• Our commitment to delivering exceptional experiences is backed by a 100% Satisfaction Guarantee so when our targeted marketing efforts bring in new customers, they stay customers for life.

Year-Round Profitability: Our service lines have been thoughtfully curated with options like window washing and power washing that see high demand in warmer months and options like gutter cleaning that see high demand in colder months, so your business can remain profitable year-round. Plus, when our well-rounded service lines are combined with our customer-first approach and optimized business model, Franchisees can benefit from excellent unit economics that surpasses those seen by our competitors.

*Earning Potential - Top 50% Operator AVG Sales = $1,043,245

Support Structure

Over the past 15+ years, we have been learning, growing, and implementing solutions to challenges we’ve encountered. As a Franchisee, you benefit from that experience with training and support designed to help you achieve success at every stage of your business journey.

• Training: Our program includes 26 hours of classroom and 22 hours of hands-on training for services, marketing, and the sales process. You also get a blueprint for success that we call our 90-Day Hero’s Journey which outlines activities and behaviors that will help build a successful business in the first 3 months.
• On-Going Support: We will work very closely with you to ensure your team is fully equipped to run a successful operation through weekly accountability coaching for at least 6 months followed by monthly meetings, a yearly summit, regional meetings, yearly strategic planning, and additional training if needed.
• Field Support: You will be joined by our team on-site during the first 10-15 days of operations to provide guidance on all areas of the business, including P&L, employees, equipment, marketing, the strategic plan, and the 90-day plan.
• Marketing: Our strategic marketing plan drives leads to each business using strategic ad campaigns, targeted local marketing, social media, and intentional direct mail campaigns, among other efforts.
• Annual Meetings: You will get opportunities to network with our team and your fellow Franchisees during our yearly summit and regional meetings alongside continued education designed to help make you even more successful.

Ideal Candidate

Successful Window Hero Franchise Partners are individuals who are ready to follow our tried and true processes, understand the value of networking, and are comfortable supporting and managing a team. Some of what we look for when looking at a potential new owner are listed below.

• Experienced leaders and effective communicators with business experience
• Problem solvers with operations, time, and project management skills
• Results-driven team players with grit and a competitive spirit
• Active individuals who have excellent people skills and are eager to learn
• Tenacious optimists with a calm demeanor and a sense of adventure
• Motivated partners who are committed to seeing it through

*Average 2021 sales of top 50% of franchise outlets open a minimum of 12 months. Results as stated in the most current FDD. Individual franchisee results will vary. Results were generated under the Labor Panes mark prior to rebranding to the Window Hero mark

Interested in Learning More? Request More Information to Speak to a Window Hero Representative Today!